WARNING: GRAPHIC CONTENT. Medics have told telemarketing worker Joanna Audoire, 44, that she will be scarred for life
A mum who suffered horrific burns from a takeaway cup of tea that fell into her lap is considering suing McDonalds .
Shocked Joanna Audoire, 44, bought a breakfast, a cup of tea, and a Coke from the fast food restaurant to enjoy in her car after a shopping trip.
But she claims the lid was not fitted properly and when she sat down boiling water tipped all over her legs.
When Joanna took off her trousers she claims the skin on her left thigh peeled off too – leaving her with a huge bubbling L-shaped burn the size of her hand.
Medics told the mum-of-three she will be scarred for life and the telemarketing worker was off work for more than a week because of the pain.
Joanna, from Broxbourne, Hertfordshire, said: "I am seriously considering legal action for the time I have had to take off work and for the injury and trauma I have suffered.
"I was in immense pain. They need to take some responsibility for serving the tea as hot as that with a flimsy lid. When will they improve it? When a child is seriously burnt? It makes me cross.
"The lid couldn't have been on properly, and I know tea is hot, but was it too hot on this occasion? I think it was. It was very very painful. It shouldn't have happened."
Divorced Joanna was shopping with her pal Karen Prodromou in Waltham Abbey, Essex, when they picked up food and drinks from McDonalds.
She said she was sat in the passenger seat when she realised the Coke - which was in a cardboard holder with the tea - was about to topple, so she reached to grab it.
The hot drink lid slid off and half a cup of tea covered her legs, she claims.
"I jumped out the car and was hopping around. At the time I had no idea the damage that had been caused," she said.
"I got to work and I pulled my trousers down to go to the loo and it was horrible - the skin came off too. I got to the walk in centre and the treated it. They said it will probably scar."
A spokesman for McDonalds said: "We regret to hear that Ms Audoire sustained an injury following her visit to our restaurant.
"The safety and wellbeing of our customers and employees is our first priority and all of our restaurant crew are trained to serve hot drinks in a safe manner.
"We are treating this incident very seriously and following Ms Audoire's recent contact with our Customer Services Department, we have launched a full investigation in to this matter."
A mum who suffered horrific burns from a takeaway cup of tea that fell into her lap is considering suing McDonalds .
Shocked Joanna Audoire, 44, bought a breakfast, a cup of tea, and a Coke from the fast food restaurant to enjoy in her car after a shopping trip.
But she claims the lid was not fitted properly and when she sat down boiling water tipped all over her legs.
When Joanna took off her trousers she claims the skin on her left thigh peeled off too – leaving her with a huge bubbling L-shaped burn the size of her hand.
Medics told the mum-of-three she will be scarred for life and the telemarketing worker was off work for more than a week because of the pain.
Joanna, from Broxbourne, Hertfordshire, said: "I am seriously considering legal action for the time I have had to take off work and for the injury and trauma I have suffered.
"I was in immense pain. They need to take some responsibility for serving the tea as hot as that with a flimsy lid. When will they improve it? When a child is seriously burnt? It makes me cross.
"The lid couldn't have been on properly, and I know tea is hot, but was it too hot on this occasion? I think it was. It was very very painful. It shouldn't have happened."
Divorced Joanna was shopping with her pal Karen Prodromou in Waltham Abbey, Essex, when they picked up food and drinks from McDonalds.
She said she was sat in the passenger seat when she realised the Coke - which was in a cardboard holder with the tea - was about to topple, so she reached to grab it.
The hot drink lid slid off and half a cup of tea covered her legs, she claims.
"I jumped out the car and was hopping around. At the time I had no idea the damage that had been caused," she said.
"I got to work and I pulled my trousers down to go to the loo and it was horrible - the skin came off too. I got to the walk in centre and the treated it. They said it will probably scar."
A spokesman for McDonalds said: "We regret to hear that Ms Audoire sustained an injury following her visit to our restaurant.
"The safety and wellbeing of our customers and employees is our first priority and all of our restaurant crew are trained to serve hot drinks in a safe manner.
"We are treating this incident very seriously and following Ms Audoire's recent contact with our Customer Services Department, we have launched a full investigation in to this matter."
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